HOME　＞　Moving from Japan　＞　Tanshin Plan　＞　Tanshin Plan outline

Once you have decided to move overseas there are many things that need to be done. Preparing for the move is one of these things. As sending items overseas takes time, it is important to start preparations well in advance. To ensure a timely delivery, please be sure to plan ahead and give yourself enough time to prepare.

1. 

   1. Web application

   This plan is only available through our website. As soon as we receive your application, we will send the documents to the email address you provided, and we will deliver the packing materials and number labels via courier(Ta-Q-Bin). You can submit your pick-up request via our website once your payment has been completed.

   A cancellation fee is charged if you cancel your request after submitting an application. You can change to a different course after your application has been processed. (Please note that an additional fee will be charged.)

   When choosing the pick-up date, please take into account the time required for overseas transport. Please also consider the fact that your goods can only be presented to customs after you arrive in the destination country.

   

   Please be sure to check the restrictions on what you can bring into the country as they differ according to each country.

   Shipments for international moving [Information about customs clearance when moving]

2. 

   2. Delivery of Packing Materials

   We will deliver packing materials (boxes, etc.) according to the plan that you choose.

3. Please pack your items and
   prepare the packing list and other necessary documents.

   Please refer to the information below when packing your belongings.

   [Preparing and taping the box]

   

   First fold the small flaps and then the large flaps on the bottom of the box. Tape along the seam where the large flaps meet. Next tape along the edges on both sides (where the small flaps were folded over). Turn the box over and it is ready to pack.
   * Please do not prepare the box by folding small and large flaps alternately.

   [Wrapping glasses and tableware]

   

   Place on a towel or newspaper and wrap away from you. Next wrap the base and then insert the wrapping inside to protect the rim.

   

   Be sure to place dishes vertically, glasses upside down, and bottles right-side up. Wrap each individual item in a towel or some other form of wrapping, and ensure that they do not knock against each other by placing soft material in any gaps between them.

   

   Make sure that any protruding parts such as handles are protected. For items with lids (teapots, etc.), turn the lid upside down and place newspaper between the lid and pot to prevent breakage.

   [Important precautions]

   

   Breakages can occur when boxes are packed incorrectly. For example, if the box is packed so full that it bulges, or a rattling sound can be heard when shaken, it will need to be repacked. Either reposition the contents of the box or remove some of the contents so that the box does not bulge or rattle.

   

   Please number each box on its top and all four sides. Write “FRAGILE” on the top of the box in red marker if it contains breakable items.Please apply the labels with your name printed on them, which are included with the packaging materials, in the correct order.

   Prepare a detailed packing list for each box. You may fill out the packing list in English.We have emailed you the documents required for your destination; please fill them out.

   [Sample Packing List]

   

   Please email the required shipping documents—such as the checklist, a copy of your passport, the packing list, and the invoice (if required)—to our company. If you are submitting paper documents, please bundle them all together, place them in the clear envelope that contained the sticker, and place them on top of the cardboard box labeled “No. 1,” then seal the box. If there are any documents that require originals depending on the destination country, please include them with the other documents and return them to us.

4. 

   3. Payment

   After packing and documentation, Please confirm our E-mail message sent after application. ( Title : クロネコヤマト海外引越 - 単身プラン- お申込みを承りました。)
   The payment link is indicated the message, please make the payment procedure with credit card.

   After payment, please confirm our E-mail message sent after payment. ( Title : クロネコヤマト海外引越 - 単身プラン- 決済手続き完了 )
   The link is indicated the message, please make request for pick up.

   You can specify a pickup date and time between 3 days from now and within one month. (Due to system restrictions, you cannot select the day you enter the information or the following day, so please specify a date after that.) If you would like a pickup date more than one month from now, please contact us.

5. 

   4. Pickup

   Our driver will come to collect your boxes at the date and time you requested. The pickup will take place at the front door of your residence.
   ※Your packages will be transported domestically from the nearest Takkyubin Center to the international shipping hub (Tokyo) in accordance with the Takkyubin Terms and Conditions.

6. 

   5. Customs Clearance

   Our staff will handle the Customs clearance process on your behalf both in Japan and overseas.

   Shipments for international moving [Information about customs clearance when moving]

7. 

   6. Transport Overseas

   

   Your belongings are transported securely by being palletized and receiving further external packing.
   ※The pallets are loaded into ocean containers as export cargo at our overseas export hub (Tokyo) and transported by sea to the destination country in accordance with the Standard Terms and Conditions for International Ocean Freight.

8. 

   7. Schedule Delivery

   Once your belongings clear Customs at the destination, our staff will contact you to schedule the delivery. (Please confirm the delivery address and let us know when you would like delivery scheduled.)

   *Deliveries on weekends and holidays are not available.

9. 

   8. Delivery

   Our staff or our agent staff will deliver your package right to your front door.

10. Unpacking and disposal of boxes and packing materials are not included in this service.

International moving service lineup